Terms and Conditions (“Terms”)

Last updated: 4 February 2022

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://furnituredirectcapetown.co.za website operated by Furniture Direct (“us”, “we”, or “our”).

By using this website or any sub-site accessible on this website, the user (“user” or “you”) accepts, without limitation or qualification, the Terms and Conditions set out below and any additional Terms and Conditions set out in any sub-site. If you do not agree to these Terms and Conditions, you should exit the website.

Registration

You will need to register with Furniture Direct to place an order for products through this website.

In return for allowing you to use the Furniture Direct website and benefiting from our services, you agree that any information you provide us about yourself at any time will be true, accurate, current and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied, any contractual obligation Furniture Direct has is immediately null and void.

Goods 

All goods displayed on our website are subject to availability. If any goods you ordered are not immediately available or are not available at all, we will let you know as soon as possible. Goods are only available for delivery in Cape Town and surrounding areas.

The stated prices on our website are in South African Rand and are only valid and effective in South Africa.

We will use our best efforts to accurately display the goods, specifically regarding their colour, description and price. Please remember however that the way you see the goods is also dependent on the device that you are using to access our websites or apps. We cannot guarantee that the goods you receive will look exactly as you have seen it.

Delivery

Unless otherwise agreed in writing signed by an officer of Furniture Direct, all delivery dates are estimates and Furniture Direct shall use its reasonable efforts to deliver all orders within the time specified; however, in no case shall Furniture Direct be liable for any expense, loss or damage whatsoever suffered by you as a result of the Furniture Direct’s failure to deliver your order by the specified date. Customers agree to allow a maximum of 30 days for delivery from the date of ordering, and in the case of undelivered goods, refunds will only be issued after 40 working days (from the date of order)

Links To Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Furniture Direct.

Furniture Direct has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Furniture Direct shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Warranty and Disclaimer

Furniture Direct warrants that the purchased Product is free from defects in materials and workmanship at the time of delivery. If an analysis is stated on the face of the Invoice, it is not intended to be a complete analysis and is not to be regarded as a specification or warranty, unless specifically stated in writing to be such.  Images are for illustration purposes only, and products may differ to that of the image shown. 

Your right of cancellation

You may cancel the contract by notifying us no later than 7 working days after we deliver the goods that you are cancelling the contract. We strongly recommend that you do this by using our online contact form.

Please note:

• If you cancel the contract, you must take reasonable care of the goods from the time you receive them until you return them to us.
• If you cancel the contract, you must return the goods to us at your own expense.
• If you cancel the contract and do not return the goods as required, we may charge you our direct costs of recovering the goods.
• If you cancel the contract/order either before the order has been dispatched or once you have received the goods a 25% restocking fee will apply.

Contact Us

If you have any complaints or comments about our website or any of the products supplied to you, please contact Furniture Direct through the Contact section on the website.

If you have any questions about these Terms, please contact us.