ORDERS
All of our furniture is made in our own factory using South African Melamine particleboard (PG Bison A grade). None of our products are from China or the east, except for some of the fittings like hinges and handles, we buy these from local suppliers but may well have initially come from the far east.
Our cupboards are well made and strong, we only use the highest quality melamine particleboard (PG Bison A Grade) throughout, many lower cost products choose a cheaper and weaker internal carcass board that looks good at point of purchase but cannot stand up to long term use.
We use a 1mm impact edge on all our edging, this provides a far more durable and longer wearing product that can be rounded so is a smooth and strong edge. Many cheaper alternatives choose PVC 0.4mm thickness, which is sharp to the touch and will crack and split over time.
We have intentionally kept our margins low to ensure that you receive the best price we can give you.
We prefer to work this way rather than inflating our margins and then offering discounts.
Our prices may change given the fluctuations in the cost of wood, although we will endeavour to keep any increases from our very economical pricing we have to sadly reserve our right to change prices if we cannot keep pace with inflation.
Most of our customers don’t have vehicles that are suitable for collecting cupboards.
For those who would like their order to be delivered we use a company that is very reasonable and they know how to handle our furniture. Their charge depends on where you live and how much furniture that needs to be delivered. We deliver Monday to Saturday and charges range from R350 – R1450 depending on the area you live in.
The delivery company that we use arrive to load between 8 – 8.30am depending what needs to be loaded and how many deliveries in the delivery sequence will determine the time of arrival.
We coordinate the delivery company with you to ensure that it is a convenient time and that there will be someone at your premises to receive the cupboard.
For customers that work away from home Monday – Friday, or cannot receive orders, weekend deliveries are also an option.
Make sure that the area that the cupboard needs to go into is accessible. Please note that our standard 3 door cupboard is 1350mm wide. This cupboard is heavy and a challenge to turn into a room from a narrow passage. It will not go up stairs unless the stairwell is very wide.
Yes they are, we design most of our units in a way that you can add as your budget and financial circumstances allow, they are the same dimensions so all you need to do is make sure that they fit. Look at our products page which will show all dimensions of all variations.
PAYMENT
No we don’t, ultimately big retailers will build all of these costs into the cost of your end product. If you pay cash for furniture at big retailers, you often don’t know that you are paying for other people’s credit. At Furniture Direct, we focus on great quality at an affordable price. In order to do this, we cannot include finance and the cost of managing finance.
You can pay by EFT, cash deposit or cash at the office workshop.
We require a 50% deposit to process the order, allocate stock and pre-book the delivery company.
The balance is due on the delivery day after you have received your order.
Please note that we do require the payment to clear before we will allow the goods to leave the showroom, if payment is made by EFT.
Our philosophy has always been to provide the best quality, the best price, upfront. We have no hidden costs and have designed our entire business around this. As a result, we have no space to discount our prices further.